Inconclusive results are pretty rare, but they do happen. If you get an inconclusive result through our program, we will immediately prompt you to schedule for a re-test. A COVID test may come back as inconclusive if there were low amounts of viral DNA present in your sample.

If you got an antigen test, you may want to re-consider getting re-tested by a molecular test with a higher accuracy. In some cases, your test may have resulted in a false negative or your sample was collected too early in the infection for it to register as positive. However, a negative test result means that the SARS-CoV-2 virus was not found in your specimen. If the test was distributed correctly while you had present symptoms, a negative test will usually mean that your current illness is not COVID-19.

For more information, visit https://www.cdc.gov/coronavirus/2019-ncov/testing/at-home-testing.html

Testing strategies, specimen type, and clinical criteria for COVID-19 testing are the same in children and adults. Many pharmacies will accept tests on children as young as 3 years old, but tests can certainly be administered to children under the age of 3 as well as newborns. Please be aware that your testing site may have its own regulations on the age that they accept for testing, so be sure to contact them if you have any questions. The CDC recommends PCR tests be distributed for newborns.

Let's focus on getting you better while keeping those around you safe! Stay home except to get medical care, and keep in touch with your doctor, especially if you experience emergency warning signs or trouble breathing. Over-the-counter medications can help you feel better. Quarantining yourself is very important, and can help you get the rest you need to start fighting the virus. Try to separate yourself from other people and animals in your home as much as possible, and make sure to wear a mask if you need to be in contact with anyone. Make sure to keep washing your hands and disinfect "high-touch" surfaces everyday. For more information and a list of emergency warning signs, visit : https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html

Yes! COVID-19 tests are available free of charge for those with Medicaid or Medicare with certain restrictions. No insurance? No problem. We're here to help. When you're filling out your appointment details, select "Uninsured" in your patient form, fill out a Financial Hardship Request, and we will take care of the rest. See? Easy as 1-2-3.  We still need to charge you a small fee ($3) to hold your appointment, but we've got you covered.